STORE POLICY
RETURNS ARE NOT PERMITTED
If product has been tempered with (such as cut lace), we will NOT be able to refund you. You have 7 days to return product if product is untouched. If you try to return after 7 days, your return will not be successful.
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It takes 8-10 business days not including weekends for unit to be complete.
Please allow an additional 2-3 business days for units that are being colored.
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Please allow 1-5 business days for your unit to be shipped.
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All orders will be processed and shipped on Fridays.
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Bookings
Bookings open bi-monthly (Example: If you currently in the month of November you can ONLY book for November and December.)
**New month bookings will open on the 31st of every other month.**
There will be a $100 non-refundable deposit due on the day of booking
FOR CUSTOM UNITS ONLY
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Disclaimer: If you are requesting a custom color from another persons work please understand that it may not come out exactly like the picture/video you are referencing. It is my interpretation of the individuals work.
If you are providing your own products you will need to drop them off at
333 E Lancaster Ave #195
Wynnewood, Pa 19096
Please include Libby Laces LLC somewhere on the package (big enough where it can be visible)
Please include your name inside of the package so I know what item belongs to you.
[ALL packages will be collected every Tuesday and Thursday]
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ALL packages will require a signature
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