top of page

STORE POLICY

RETURNS ARE NOT PERMITTED  

 

If product has been tempered with (such as cut lace), we will NOT be able to refund you. You have 7 days to return product if product is untouched. If you try to return after 7 days, your return will not be successful.

​

It takes 8-10 business days not including weekends for unit to be complete.

Please allow an additional 2-3 business days for units that are being colored.  

​

Please allow 1-5 business days for your unit to be shipped.  

​

All orders will be processed and shipped on Fridays.

​

Bookings

Bookings open bi-monthly (Example: If you currently in the month of November you can ONLY book for November and December.) 

**New month bookings will open on the 31st of every other month.**

 

There will be a $100 non-refundable deposit due on the day of booking

FOR CUSTOM UNITS ONLY 

​

Disclaimer: If you are requesting a custom color from another persons work please understand that it may not come out exactly like the picture/video you are referencing. It is my interpretation of the individuals work. 

 

If you are providing your own products you will need to drop them off at 

333 E Lancaster Ave #195

Wynnewood, Pa 19096

 

Please include Libby Laces LLC somewhere on the package (big enough where it can be visible)  

Please include your name inside of the package so I know what item belongs to you. 

[ALL packages will be collected every Tuesday and Thursday]

​

ALL packages will require a signature

​

bottom of page